Posted 27 July 2010 - 03:24 PM
QUOTE(Kathryn2 @ Jul 27 2010, 01:39 PM)
I'd complain about your level of service in writing. I did, after having a similar experience, and got offered a free ticket.
My argument was essentially that I know the sightlines at the Palace are bad, and that's why I specifically bought in person at the box office, and was told my seat was a clear view. Now, maybe it would be a clear view for someone a foot taller than me (I couldn't see the front of the stage) but since the box office person could see that I'm not over 6 ft tall, they really should have realised that the viewing angle from that seat would not get me a clear view.
So, since you bought at the box office and specifically asked for a clear view they really should comp you.
I should have done at the time really. This was many weeks ago. I have seen it again since and did get excellent seats but then I pointed on their available seats where I wanted to sit. What amazes me is that the third time I got Row H 14 and 15 which were absolutely brilliant seats. They were £65 9I think). But had I have gone for Row g (in front), they would have been nearly £100 (classed as premiums seats). I really couldn't see how that 1 Row closer would justify the extra £30.
Miss Saigon x 14, Phantom of the Opera x 11, Dreamboats and Petticoats x 15, Priscilla Queen of the Desert x 7, Blood Brothers x 27, Love Never Dies x 8, Legally Blonde x 3, Sunset Boulevard x 4, Starlight Express x 7, Sister Act x 3, Flashdance x 5, We Will Rock You x 2, Sweet Charity x 2, Mamma Mia x 2, Les Miserables x 4, Ghost the Musical, Shrek the Musical, Smokey Joes Cafe, Billy Elliot, Jersey Boys, Fantastiks, Dirty Dancing x 2, Legacy Falls, Joseph and the Amazing Technicolour Dreamcoats, Evita, Grease x 2, Wicked, The Rise and Fall of Little Voice, Calendar Girls x 2, Hairspray, Thriller x 2, Run for your Wife x 2, Avenue Q x 4, All The Fun Of The Fair, Aspects of Love, Deathtrap, Tap Dogs, Stomp, Chitty Chitty Bang Bang, Fiddler on the Roof, My Fair Lady, Cats, The Lion King, Oliver, Chicago, The 39 Steps, Lend me a Tenor, Crazy for You, Carousel, An Inspector Calls, An Ideal Husband, Hair, Woman in Black