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Dress Circle (Londons Musical Theatre Shop) Closing For Good August 15Th


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#31 Zippy

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Posted 12 August 2012 - 11:06 AM

Yeah, some of the staff were fine but it really was like gate-crashing a private party sometimes. Like, excuse me but could you interrupt your bitching session so I can buy this CD (I got good at ignoring the looks of disapproval at my choices!). Not that I bought that much there due to their very high prices!

#32 Jamiem

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Posted 12 August 2012 - 04:15 PM

It's still a little bit of history and a group of characters we're losing again

#33 figgy1978

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Posted 13 August 2012 - 12:01 PM

I was in there on Saturday and the staff were blatantly rude to a customer.  The customer was asking for help finding a track by a particular composer and instead of helping he was told how would they know as the person wrote hundreds of tracks.  When the customer turned around the guy behind the counter started slagging him off to another member of staff

#34 Honoured Guest

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Posted 13 August 2012 - 12:19 PM

Maybe from Thursday the former staff will become Big Issue vendors, vetting potential purchasers for their taste in musical theatre. They could customise their magazines by sticking pictures of their favoured performers on the cover.

#35 Zippy

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Posted 13 August 2012 - 02:35 PM

It's time for them to go, they've had a year since the benefit gig (which I went to as I thought with the extra time & money raised they may actually do something to save the business), which it seems they got very little money out of in the end. Yes, it's really tough trying to run a small business during a recession and lots are closing but many are surviving by changing their business models to adapt, providing a great service at competitive prices. Being badly stocked, failing to adapt, treating customers with disdain and disapproval, (e.g. the bitching sessions) and their high prices are just some of the reasons it's time for it to go. As nice as nostalgia is, it's not enough to survive these days. People have less disposable income and are more price conscious so can't really justify paying the high mark ups charged by Dress Circle when they see it for a fraction of the price on Amazon with free delivery.

#36 jaqs

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Posted 13 August 2012 - 04:09 PM

View Postfiggy1978, on 13 August 2012 - 12:01 PM, said:

I was in there on Saturday and the staff were blatantly rude to a customer.  The customer was asking for help finding a track by a particular composer and instead of helping he was told how would they know as the person wrote hundreds of tracks.  When the customer turned around the guy behind the counter started slagging him off to another member of staff

Thats exactly the sort of thing a small specialist shop should be able to help with and take the time to do so. Or at least make suggestions of the best works of that composer.

I can understand why they're not being helpful in their last few days, not many try too hard at that point of employment. But unfortunately several of us here have seen similar in the past and know its not just a reaction to losing their jobs.

#37 Jamiem

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Posted 13 August 2012 - 05:46 PM

View PostZippy, on 13 August 2012 - 02:35 PM, said:

It's time for them to go, they've had a year since the benefit gig (which I went to as I thought with the extra time & money raised they may actually do something to save the business), which it seems they got very little money out of in the end. Yes, it's really tough trying to run a small business during a recession and lots are closing but many are surviving by changing their business models to adapt, providing a great service at competitive prices. Being badly stocked, failing to adapt, treating customers with disdain and disapproval, (e.g. the bitching sessions) and their high prices are just some of the reasons it's time for it to go. As nice as nostalgia is, it's not enough to survive these days. People have less disposable income and are more price conscious so can't really justify paying the high mark ups charged by Dress Circle when they see it for a fraction of the price on Amazon with free delivery.
How mean spirited and right wing can you be?
We are losing theatrical heritage
It's really sad


#38 Zippy

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Posted 13 August 2012 - 06:16 PM

It's business and it's real life. Not many businesses get a lifeline like Dress Circle got. Nostalgia is great but it doesn't pay people's wages. There's nothing to stop someone else opening a shop that specialises in selling theatre merchandise, they could still do the signings and be a launching pad for the musical stars of tomorrow. Preferably people with better business acumen than Dress Circle.
If that makes me mean spirited and right wing, then so be it. :P

#39 Zippy

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Posted 13 August 2012 - 06:29 PM

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#40 ABowlerHat

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Posted 13 August 2012 - 06:34 PM

View PostZippy, on 13 August 2012 - 06:16 PM, said:

It's business and it's real life. Not many businesses get a lifeline like Dress Circle got. Nostalgia is great but it doesn't pay peoples wages. There's nothing to stop someone else opening a shop that specialises in selling theatre merchandise, they could still do the signings and be a launching pad for the musical stars of tomorrow. Preferably people with better business acumen than Dress Circle.
If that makes me mean spirited and right wing, then so be it. :P

Agreed!




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