I think it just about sums it up! Two weeks with one system then change to another and at the end of the countdown.....nothing. A big fat nothing. The page disappeared. Lord knows how I finally got it back...I think I went back to the website home page (only to find the Barclays Front Row tab had gone), then checked twitter....very quiet...then back to website and link was there. So completely random. I don't like random, I like organised. I suspect the reason I could book was that everyone else was equally confused! I suppose it sort of levels the playing field!
ATG = never knows my password, not matter what I use or how often I fill it in again= black hole. Maybe we should write a play about it.