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Matthew Winn

Member Since 12 Feb 2007
Offline Last Active Today, 05:04 AM

Posts I've Made

In Topic: Bad Behaviour At A Show

15 April 2014 - 08:18 PM

View Posttheatremonkey.com, on 15 April 2014 - 04:45 PM, said:

Now, do we have a final volunteer willing to supply the lettuce, tomato, onions, ketchup and mustard, please?

You lack ambition. Let's have a hog roast.

In Topic: Bad Behaviour At A Show

13 April 2014 - 08:33 PM

View Postsam22, on 13 April 2014 - 05:13 PM, said:

I don't see the problem with using the socket, see your point about electricity but in the digital age people expect to be able to use chargers in restaurants, cafes, on the train etc so why not in the theatre? The grossly inflated ticket prices in the last few years can surely cover the few people who decide to use a plug for a few minutes

There's quite a difference between making use of a socket that is explicitly advertised as being for public use and assuming that any socket you happen to see is there for your own personal purposes.

In Topic: Our Esteemed Culture Secretary

13 April 2014 - 05:05 AM

I don't get it. I mean, I understand the point of giving some headline-grabbing halfwit a position in the cabinet to divert attention from the general low-level incompetence of the government as a whole, but it's not supposed to be this obvious. It's like they're not even trying.

In Topic: National Theatre Lets War Horse Musicians Go

10 April 2014 - 02:17 PM

Musicians seem to be worryingly underappreciated these days. It's as if people think notes on a page play themselves, in much the same way as some city folk think milk grows in bottles. (A few days ago on another forum I was complaining about how the ten-minute credits of a film list everyone down to the person who supplies the studio's coffee and children whose only involvement was to be lurking in a womb at some point during the production process, but make no mention of the existence of musicians.)

In Topic: Old Vic New Season

08 April 2014 - 09:02 PM

View PostLynette, on 08 April 2014 - 03:13 PM, said:

This kind of thing is unacceptable and if we all had the b***s [we certainly have the clout]  we should let it be known that we want easier and transparent booking systems. Let the impresarios pay for a few geeks to design better systems. Not rocket science....

As long as all the tickets are selling what do they care if people are frustrated and disappointed? Good customer service is always a cost to the business, and the only time you provide it is if the cost of not providing it is greater. When you're in a position as strong as theirs, not only do you not have to give a damn about the customer but you don't even have to hide it.