Went to see this on Thursday night, didn't find any staff rude at all, all very polite and courteous. As to the show, short compared to some, finisnhed just after ten and was 5 to 10 minutes late in starting although from my perspective it meant I was home earlier - travelled from Bristol to see it. The first half I thought was a bit slow, the sets though are very good, loved the log cabin creation. Like previous life stories etc, you know the script / story, sure there isn't a great deal of acting to be had but overall it is a show that is hard not to enjoy. The first half is ended with a big number just like the end and that is obviously deliberate. On the night, Heather was replaced by her understudy, Gloria. Competent perfromances by all but nothing spectacluar, enjoyable yes, more so I guess if you are a WH fan. Would I be prepared to pay £67.50 or even £55 to see it, then the answer would be no, in that respect it is overpriced.