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Member Since 16 Aug 2012
Offline Last Active Mar 29 2014 02:04 PM

Posts I've Made

In Topic: A Streetcar Named Desire

29 March 2014 - 02:04 PM

I also emailed to complain, not about the breakdown, which happens, but about the response (or lack of) to the problems.    I got a phone call the next day, addressing the points I'd made in my email so not just a standard apology -- at least they proved they'd read my complaint!    Charming chap on the phone; OK so it's just a PR exercise the cynics would say but they did take the trouble to reply & I was impressed by that.   Lots of other theatres don't even bother to answer complaints so all credit to the Young Vic for something.